Skyrocket Pediatric Therapy Foundation – SMS Privacy Policy

Effective Date: August 26, 2026

Skyrocket Pediatric Therapy Foundation ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency regarding how we handle mobile information. This SMS Privacy Policy applies to personal data collected in connection with our text messaging programs, in compliance with the Telephone Consumer Protection Act (TCPA), Cellular Telecommunications Industry Association (CTIA) guidelines, 10-Digit Long Code (10DLC) carrier requirements, the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA), and applicable federal health privacy standards (HIPAA).

1. Mobile Information Collection and Use

We collect mobile phone numbers and opt-in consent through direct intake forms, website contact modules, patient registration portals, or digital opt-in requests. Text messages sent by Skyrocket Pediatric Therapy Foundation are strictly limited to operational, clinical, and administrative communications, including:

Appointment reminders, confirmations, and scheduling updates.
Operational notifications regarding therapy sessions, clinic closures, or event updates.
Direct intake, onboarding, and program updates for client families.

2. 10DLC Strict Mobile Data Non-Disclosure Mandate

We strictly safeguard your contact information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, sold to, rented to, or traded with any third parties, marketing agencies, or external entities under any circumstances.

3. Opt-In Consent and Terms

By providing your mobile phone number and opting in, you provide express written consent to receive recurring automated or manual text messages from Skyrocket Pediatric Therapy Foundation.

Consent to receive SMS messages is strictly voluntary and is not a condition of receiving pediatric therapy services, clinical evaluations, or participating in foundation programs.

4. Opt-Out and Help Options

You have the right to unsubscribe from text messaging at any time:

To Opt-Out: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message sent by us. You will receive one final message confirming that you have been unsubscribed, and no further SMS messages will be sent unless you re-subscribe.
To Get Assistance: Reply HELP to any text message, or contact our administrative office directly at info@skyrockettherapy.org or (909) 475-7002.

5. Message Frequency and Rates

Message frequency varies depending on your active clinical appointment schedule, intake status, and engagement with our programs. Standard message and data rates may apply depending on your mobile wireless carrier and plan. Skyrocket Pediatric Therapy Foundation is not responsible for any text messaging or data charges incurred from your mobile provider.

6. HIPAA and Health Information Security

Standard text messaging (SMS) is an unencrypted form of communication. To safeguard Protected Health Information (PHI):

Automated SMS notifications are strictly limited to non-sensitive administrative data (e.g., date, time, and location of appointment).
Detailed clinical evaluation results, medical records, or sensitive health discussions will never be transmitted via unencrypted SMS without explicit, separate written authorization.

7. California Privacy Rights (CCPA/CPRA)

Under California law, state residents have the right to request access to, correction of, or deletion of their personal information. Skyrocket Pediatric Therapy Foundation does not sell, share, or monetize any personal or mobile data.

8. Contact Us

For questions regarding this SMS Privacy Policy or our privacy practices, please contact:

Skyrocket Pediatric Therapy Foundation

Email: info@skyrockettherapy.org

Phone: (909) 475-7002

Address: 26856 Adams Ave., Suite 100A
Murrieta, CA 92562-6948